The ScanSafe support team is dedicated to providing world class customer support, from account provisioning to ongoing technical assistance. When you select a managed service solution, you should feel confident that the support infrastructure will respond quickly and effectively to your inquiries. ScanSafe's support team provides our customers with this certainty.
ScanSafe services require minimal user intervention to activate and configure. However, should you have a question regarding your service, our dedicated team of experienced customer service engineers are available 24 hours a day, 7 days a week to support you. With customer support teams in California and London, ScanSafe experts are not only available to help troubleshoot issues, but are also proactively involved in ensuring that you are utilizing your ScanSafe services to their full potential.
ScanSafe's Customer Service Team Provides:
- 24 x 7 global support, 365 days a year via telephone, email and the Web.
- Proactive technical assistance to ensure rapid provisioning and effective deployment of our managed services.
- Partner training enabling partners to attain the Certified ScanSafe Support Engineer qualification.
