WIRe

Web Intelligence Reporting

Historically reporting, specifically for Web traffic, has been fairly inflexible and shallow. This used to be sufficient, however as the Web has evolved into a critical communication and application platform, the requirement for in-depth reporting capabilities has grown in importance.

As the Internet moves from being just an informational resource to become a business critical connection, the cost associated with misuse of this resource has increased. If a business suffers from bad performance on their Internet connection, business, and revenues can suffer. It is therefore necessary to understand who, and why users are utilizing this key link to the world, and quickly identify and resolve any issues to avoid performance drain or downtime.

Web Intelligence Reporting records 75 attributes for every Web request, this vast volume of data collection provides granular insight into Web behavior, enabling business leaders to easily identify and view the data that is important to them. If a potential issue is identified, corrective measures can then be put in place.

In a stark difference to other reporting solutions that require hours, or even days to centralize data before reports can be run, Web Intelligence Reporting makes data available to be reported on within minutes, regardless of the geographical location of users – effectively a real-time global view.

All reports can be accessed through the integrated management and reporting portal, as well as exported for use locally. With numerous output options including grid, bar chart, pie chart line chart and forensic level detail, administrators can customize how data should be displayed for the intended audience. Reports take only seconds to generate, saving time that can be spent on other business critical projects.

As expected with a SaaS solution, these capabilities are offered with no requirement to run any hardware or software on-premise, saving the cost of purchasing and deploying the storage, servers and databases that would traditionally be required, as well as the time and effort in managing and maintaining that additional infrastructure. With Web Intelligence Reporting you get the best of both worlds, more granular reporting and visibility, while reducing the cost and effort required.

With a combination of broad overview reporting, time based analysis and deep-dive investigation, Web Intelligence Reporting offers a multi-faceted view into the use of Web resources.